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Debit Card Fraud Alert

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Some members have expressed concern regarding calls and texts from our debit card fraud department. Members are concerned that the calls and texts are coming from fraudulent numbers. We don’t want our members to miss out on important information regarding their debit cards, so we want to help you spot authentic calls from Maple FCU.
Our fraud department has two numbers associated with it. The first, 877-276-3721, is an automated dialer and if fraud is confirmed you will be connected to a live fraud representative. If fraud is confirmed and you do not answer or are disconnected you may get a call from 888-241-2440. Our fraud representatives will NEVER ask for your PIN or Login information. They will verify some information but never things only you should know.
Please consider saving those numbers in your phone so you don’t ignore important calls regarding fraud on your debit card. If you get a text message that looks like the one to the left, you can trust that it came from us. The text message will include the following transaction detail: date, last four digits of card, dollar amount, merchant name, and location.
Please contact us if you have any questions.
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